Frequently Asked Questions
General Questions
What is MyHealth Village? MyHealth Village is a primary care clinic serving adolescents and adults (ages 12 and up). We provide preventive care, chronic disease management, telehealth services, and in-office procedures to help you stay healthy.
Where is my health Village located? We are located at: 930 Wingate Street, Suite C2, Conway, AR 72034
What are your office hours? We are open: Monday & Tuesday 8 am-5 pm; Saturday 8 am-1 pm.
How do I schedule an appointment?
You can schedule an appointment by: Calling us at 5013586522 or
Patient check in online
What if I need to cancel or reschedule my appointment?Please call us at 501-358-6522 at least 24 hours in advance if you need to cancel or reschedule
Insurance & Payment
What insurance do you accept?*
We accept the following insurance plans:Medicare; Medicaid (AR); Aetna; Cigna; Blue Cross Blue Shield (BCBS). * coverage varies by plan. To avoid unexpected costs, please contact your insurance provider to confirm if we are in-network for your specific plan. If we are out-of-network, you may be responsible for any remaining balance. All patients must sign a financial agreement acknowledging this. For questions, contact our office.
What if I don't have insurance?
We offer a self-pay option with competitive rates. Our cash-pay primary care visit is $120 (plus any applicable fees).
Do you accept HSA/FSA payments?
Yes! We accept Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for eligible services.
When is my co-pay due?
Co-pays and deductibles are due at the time of service per your insurance policy.
Services & Medical Care
What services do you provide?
We offer a range of primary care services, including:
Preventive Care: Annual physicals, wellness exams
Chronic Disease Management: Diabetes, hypertension, high cholesterol
Women’s Health: Pap smears, birth control counseling
Minor Procedures: In-office treatments and screenings
Telehealth Appointments: Virtual visits for convenience
What ages do you treat? We see adolescents and adults, ages 12 and older.
What do I need to bring to my first appointment?
Please bring:
A valid ID
Your insurance card (if applicable)
A list of medications you are currently taking
Any medical records related to your visit
Can I walk in without an appointment?
We encourage scheduled appointments for the best service. However, same-day and urgent care visits may be available based on provider availability.
Patient Check-in Portal & Other Questions
How do I check in for my appointment?
All new and returning patients are encouraged to check in online for faster service:
How do I access my patient records?
You can access your medical records, test results, and prescriptions through our patient portal. Contact us for login details.
Do you provide lab testing?
Yes, we provide basic in-office lab testing. If additional tests are needed, we coordinate with local labs.
Do you prescribe medications?
Yes, our providers can prescribe and refill medications when medically appropriate.
Location: 930 Wingate Street, Suite C2, Conway, AR 72034
Phone: 501-358-6522
Hours: Monday & Tuesday: 8am -5pm; Saturday: 8am-1pm
Closed: Wednesday-Friday & Sunday
©Copyright. All rights reserved.
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.