Frequently Asked Questions
General Questions
- What is MyHealth Village? MyHealth Village is a primary care clinic serving adolescents and adults (ages 12 and up). We provide preventive care, chronic disease management, telehealth services, and in-office procedures to help you stay healthy.
- Where is my health Village located? We are located at: 930 Wingate Street, Suite C2, Conway, AR 72034
- What are your office hours? We are open: Monday & Tuesday 8 am-5 pm; Saturday 8 am-1 pm.
- How do I schedule an appointment?
You can schedule an appointment by: Calling us at 5013586522 or
Patient check in online - What if I need to cancel or reschedule my appointment?Please call us at 501-358-6522 at least 24 hours in advance if you need to cancel or reschedule.
Insurance & Payment
- What insurance do you accept?*
We accept the following insurance plans:Medicare; Medicaid (AR); Aetna; Cigna; Blue Cross Blue Shield (BCBS). * coverage varies by plan. To avoid unexpected costs, please contact your insurance provider to confirm if we are in-network for your specific plan. If we are out-of-network, you may be responsible for any remaining balance. All patients must sign a financial agreement acknowledging this. For questions, contact our office. - What if I don't have insurance?
We offer a self-pay option with competitive rates. Our cash-pay primary care visit is $120 (plus any applicable fees). - Do you accept HSA/FSA payments?
Yes! We accept Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for eligible services. - When is my co-pay due?
Co-pays and deductibles are due at the time of service per your insurance policy.
Services & Medical Care
- What services do you provide?
We offer a range of primary care services, including:
Preventive Care: Annual physicals, wellness exams
Chronic Disease Management: Diabetes, hypertension, high cholesterol
Women’s Health: Pap smears, birth control counseling
Minor Procedures: In-office treatments and screenings
Telehealth Appointments: Virtual visits for convenience
- Do you offer telehealth visits?
- What ages do you treat?
- What do I need to bring to my first appointment?
- Can I walk in without an appointment?
Patient Check-in Portal & Other Questions
- How do I check in for my appointment?
- How do I access my patient records?
- Do you provide lab testing?
- Do you prescribe medications?
Location: 930 Wingate Street, Suite C2, Conway, AR 72034
Phone: 501-358-6522
Hours: Monday & Tuesday: 8am -5pm; Saturday: 8am-1pm
Closed: Wednesday-Friday & Sunday
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